How do I report suspicious activity?
If you notice anything suspicious related to your UOWN account or investments, act quickly:
Immediate actions: Change your password immediately if you suspect unauthorised access, don't click links in suspicious emails, and screenshot any suspicious messages or activity.
Contact UOWN: Email us immediately at security@uown.co or support@uown.co, call us during business hours, and provide as much detail as possible about what you've observed.
What to report: Unexpected account access or changes, emails claiming to be from UOWN that seem suspicious, requests for passwords or personal information, unusual investment activity, and any attempted fraud or scams.
What we'll do: Investigate immediately, secure affected accounts, notify other users if there's a wider threat, report to authorities if appropriate, and keep you informed of our findings.
Prevention tips: UOWN will never ask for your password via email or phone, always check sender addresses carefully, verify unusual requests by contacting us directly, and be wary of 'too good to be true' investment offers.
Remember: It's better to report something that turns out to be legitimate than to ignore real suspicious activity. We appreciate vigilant investors!
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