What tech issues might occur during registration?
While we strive for a smooth experience, you might encounter these technical issues:
Browser compatibility: UOWN works best on modern browsers (Chrome, Safari, Firefox, Edge). Update your browser if you experience issues.
Cookie/cache problems: Clear your browser cache and cookies, then try again. This solves many login and display issues.
Pop-up blockers: Disable pop-up blockers temporarily as they can interfere with verification windows.
Mobile issues: If the mobile site has problems, try using desktop mode or switch to a computer.
Verification timeout: The identity verification process may time out. If this happens, start fresh rather than resuming.
Email not received: Check spam/junk folders. Add noreply@uown.co to your safe senders list.
Can't resolve it? Contact support@uown.co with details of the issue, your browser/device, and any error messages.
Can't find what you're looking for?
Our support team is ready to help. Get in touch and we will get back to you within 24 hours.
Contact Support